Replace with your definition of First Aid (e.g., immediate care given to someone with an injury or sudden illness until full medical care is available).

Replace with your CPR definition (e.g., chest compressions + rescue breaths to maintain circulation and oxygenation).

Replace with your AED explanation (e.g., portable device that analyzes heart rhythm and delivers a shock if needed).

List your CPR levels (e.g., CPR A, C, HCP/BLS) and who each is for.

Provide your recertification timelines (e.g., typically 3 years for Standard First Aid, 1 year for BLS — confirm your policy).

Explain your policy (e.g., alignment with Red Cross training standards and verification requirements).

Add your eligibility rules (e.g., certificate still valid/not expired beyond X days, issued by Red Cross, etc.).

Insert validity period for BLS (often 1 year, but use your standard).

Describe online self-paced theory + in-person skills/practical evaluation.

Briefly explain barrier devices (face shield/pocket mask) and why they're used.

Add your current policy and any public-health guidance you follow.

State whether your courses meet WSIB/Ontario First Aid Regulation standards. Add your provider number if applicable.

Outline how First Aid theory modules are completed online before the in-person skills day.

Add a brief overview (e.g., supportive, practical help after a crisis; focuses on safety, calm, and connection).

Insert your cancellation/refund window, fees, and how to request.

State your typical processing time (e.g., 5–10 business days) and how funds are returned.

List photo ID, comfortable clothing, closed-toe shoes, water bottle, notebook, any pre-course completion proof, etc.

Share accepted payment methods and whether payment is required to secure a seat.

Explain group booking process, minimum numbers, discounts, and invoicing options.

Provide your value proposition (workplace compliance, confidence, lifesaving skills, etc.).

Add your current pricing and what's included (materials, e-certificates, parking).

Describe BLS focus (high-performance CPR, airway, AED, team dynamics) for healthcare providers.

E.g., nurses, physicians, paramedics, lifeguards, students in health programs, clinical staff.

Add your course duration (e.g., 3–4 hours) and format (in-person/blended).

Confirm that successful participants receive a BLS certificate (e-card) and any validity period.

Add price and inclusions (manuals, e-certificate, refreshments, etc.).

State when e-certificates are issued (e.g., same day by email upon successful completion).

Confirm renewal/recert options and any prerequisites (proof of prior BLS within validity window).

Specify online theory hours + in-person practical day(s).

Confirm approvals and standards met (Transport Canada/RC requirements where applicable).

State the included CPR level (e.g., CPR C or BLS).

Add validity period and any re-cert routes.

Provide address, parking info, and transit options.

Explain documentation timelines and pickup/digital delivery details.

Provide online module length + in-person session duration.

Confirm approvals and any provider ID details.

State CPR level (e.g., CPR C with AED, or BLS add-on).

Provide validity (often 3 years for Standard First Aid; confirm your policy).

Insert address, map link, parking/transit details, building access notes.

State when e-certificates are issued for blended course completions.